Terms and Conditions
Terms of Use
By accessing the Sweetargentos website, www.sweetargentos.co.nz, (the website) you agree that the following terms and conditions, and privacy policy, apply to your use of the website. We may change or update the content of the website, including these terms and conditions applicable to the website, at any time without prior notice. These terms and conditions were last updated on 4th October 2021.
Privacy Policy
We take your privacy pretty seriously. SweetArgentos does not pass on, sell, rent, or otherwise your personal information to third parties, which may include your email address or contact information.
Use of the Sweetargentos Website
You are granted a non-exclusive license to access the website and the information it contains. By accessing the website, you agree not to use the website for any commercial or competitive advantage; any illegal, defamatory or objectionable purpose; or any purpose which brings or could bring our reputation into disrepute. You also agree not to decompile, reverse engineer or try to decompile or reverse engineer any part of the website, including the secure sites. Anyone found breaching the user rights will be prosecuted to the full extent of the law.
Payment Terms
All prices are in NZ dollars and all orders must be paid in full via the website or bank transfer prior to production commencing. Payment can be made by Debit or Credit cards via Stripe or through Paypal. Your credit card information is secure during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet.
Copyright
The information, images, pictures, recipes ingredients, packaging, and logos on the website and the general content of the website are our property and we hold copyright in them. The information may not be copied or reused (other than as expressly intended by this website) without our prior written consent. In particular, in no circumstances should the Sweetargentos brand or our logo be used without the written consent of the respective owner.
You may not without our prior written permission, in any form or by any means:
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Adapt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or
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Commercialise, copy, or on-sell any information, or items obtained from any part of this website.
Orders Processing
Our confections are hand-made and baked to order in small batches. We need 1-2 day's notice and 3-5 days for Catering
depending on the quantity to ensure fresh and high-quality confections. Thank you for your understanding :)
Catering & Wholesale
Once the details of your order are finalized, we will email you a quote confirmation for your review and approval. Once the order is confirmed please refer to the payment terms for you to send your bank transfer accordingly. We require at least 5 days advance notice for confirmed orders. An 80% deposit of the total of the order must be transferred to secure you a baking slot and the 20% remaining must be transferred the day before the collection/delivery date. The local delivery cost is $10. All orders must be paid in full before pickup/delivery. For catering orders, we only accept bank transfers. The confections are individually wrapped in greaseproof plant-based wax bake cups and packed in catering boxes.
Shipping locally and within NZ
You can place your order any day of the week 24/7 and choose to pick it up or deliver it locally. Shipping within NZ through the New Zealand Post service is available (North and South Islands) and we only deliver to physical addresses within New Zealand. Parcels are shipped using "signature required". We are sorry, but deliveries cannot be serviced to PO Box addresses. SweetArgentos puts a lot of effort, passion and care into manufacturing our products to reach our clients in the same perfect way they leave our premises. While we send our orders through a 3rd. party, in this case, the NZ Post without any issues, we want our clients to know it will be out of our control in the event that there may be delays, missing or damaged parcels. Parcels for delivery will be left at the front door unless special instructions are given during the purchase process.
Local and within NZ Shipping Costs
. Local Delivery: $10 flat rate from Mon - Fri after 5 pm
. Canterbury Overnight Next Business Day Delivery Non-Signature with NZ Post: Approx. $20 up to 3kg flat rate on Tuesdays to Thursdays. Please enquiry to confirm the cost BEFORE placing your order.
. Nationwide NZ Courrier Overnight Next Business Day Delivery Non-Signature required on Tuesdays to Thursdays. Please enquire to confirm the total cost.
Dispatch Times